An authentic luxury brand.
INFORMATION FOR YOU
CONTACT US FOR ANY QUESTIONS
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I place an order on AKOE.LK?
To place an order on AKOE.LK, simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the prompts to provide shipping details and select your preferred payment method.
What payment methods are accepted on AKOE.LK?
We accept a variety of payment methods, including credit/debit cards, Cash on Delivery (COD), and bank transfers. Choose the option that suits you best during the checkout process.
How can I track my order?
You can log in to your AKOE.LK account to view order details and tracking information or write to us for information using the contact form.
What is the shipping cost and delivery time?
Shipping costs will be 350.00 LKR per order and delivery times may vary based on your location. The shipping cost will be calculated at checkout, and estimated delivery times will be provided. We aim to dispatch orders promptly to ensure timely delivery.
Do you offer international shipping?
Yes, AKOE.LK offers international shipping. International shipping rates and delivery times may vary. Contact us using the contact form for information, we will process this office until we make it available in website.
What is your return policy?
We want you to be satisfied with your purchase. If, for any reason, you are not happy with your order, please refer to our Return Policy for detailed information on how to initiate a return or exchange.
How do I contact AKOE.LK customer support?
Our dedicated customer support team is here to assist you. You can reach us through our Contact Us page, where you'll find options to email us or submit a contact form. We strive to respond to inquiries promptly.
Are the products on AKOE.LK genuine?
Yes, AKOE.LK is committed to providing genuine and high-quality products. We source our merchandise from reputable suppliers to ensure authenticity and customer satisfaction.
Can I modify or cancel my order after it's placed?
Once an order is confirmed, modifications or cancellations may not be possible due to our fast order processing. Please review your order carefully before completing the checkout process. But still incase if you have to make changes please contact us to process this changes offline.
Is my personal information secure on AKOE.LK?
Yes, we take the security of your personal information seriously. AKOE.LK employs industry-standard encryption and security measures to protect your data. For more details, refer to our Privacy Policy.
